Last updated: 06/08/2026
We stand behind the full system. To qualify for a refund, you must have genuinely tried both parts of the system:
The guarantee applies only if both methods failed to work for you. If either one worked as intended, the guarantee does not apply, because the system is designed to be used together.
To validate your claim, before you send your refund request you must record a screen-recording video that clearly demonstrates that the system is not working — showing the non-functioning of both methods. Specifically, the recording must show:
The recording must make both setups and their non-functioning clearly visible. The video is required for the guarantee to be valid; requests without it cannot be processed.
Within 14 days of your purchase, email your screen-recording (or a link to it) together with your order number to lunatucci.cooks@gmail.com. We’ll review it and, once the conditions above are met, refund your order in full to your original payment method, in the original currency (typically within 5–10 business days). We may ask a short follow-up question to understand what went wrong so we can improve.
This voluntary guarantee is offered in addition to, and does not limit, any statutory consumer rights you may have under applicable law.